Privacy Policy

Effective Date: September 10, 2026

This Privacy Policy explains how spring-vertex.com collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us when you:

• Submit consultation requests through our contact forms
• Communicate with us via email
• Use our website and interact with our content

The types of information we may collect include your name, email address, details about your storage needs, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you information about our services and organization tips
• Improve our website and service offerings
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent at any time

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. Consultation requests and related communications are typically retained for three years.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

spring-vertex.com
427 Maple Ridge Avenue
Vancouver, BC V6H 2K8
Canada
Email: [email protected]